Refund Policy

We are confident in the quality of our courses and we're happy to provide you with a refund if you're not happy with our content. 

There is only one requirement that need to be met for you to be entitled to a refund: You must request a refund within 14 days of the payment for which you are requesting a refund. Please note that you are only entitled to a refund for your latest payment, not prior ones. 

For refunds, please shoot an email to hello@productanalytics.academy and include the word "refund" in the title.  Please allow us 10 business days to process your refund. Depending on your financial institution, it may take 1-2 billing cycles until the refund appears on your billing statement. 

Note that we are unable to refund the payment processing fees charged by Stripe, our payment processor. This is not a personal choice, it's a limitation imposed on us by Stripe. The payment processing fee for Stripe is 2.9% + 30 cents. This means that on a typical $50 payment, ~$1.75 of the charge will be held back from your refund due to the processing fees